HIS Privacy Policy

    • HIS does not sell or exchange customer information (email addresses, names, telephone numbers, addresses) with any entity for any purpose.
       
    • Most domain registrars offer a 'privacy' option, where a domain owner's identity, email address and telephone number are suppressed and will not be available via WHOIS domain queries.  We will assist domain owners wishing this service to obtain it when domains are registered through our services.

    • We are required to provide certain information when presented with appropriate requests (court orders) by law enforcement agencies.  When this happens, we are not permitted to reveal that the information was requested or provided.

    • HIS employees are not permitted to access customer email except when requested by the customer, who must provide the password.
       
    • By company policy, HIS does not store human-readable copies of user passwords - HIS employees do not have the ability to access customer passwords.

    • All data transactions - email, web, or FTP - are logged.  No content is logged, only filenames, dates, sizes and in the case of email, email addresses.

    • If you provide your phone number to HIS (Heller Information Services, Inc.) for text messaging purposes, you agree and acknowledge that HIS may send text messages to your wireless phone.
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      • Message and data rates may apply.
      • SMS frequency may vary and will be used only to communicate directly with you regarding your account or support request. You will be able to Opt-out by replying "STOP".
      • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.