A
dedicated server is the ideal solution for organizations
that want a high performance email server, with the ability
to host thousands (even tens of thousands) of email
accounts with enough disk storage to let users store their
mail securely on the server so it can be accessed from any
location.
You'll have a control panel that you, as domain
administrator, can log onto, which will let you set up,
change or delete mailboxes at any time. You can set
up forwarding to other addresses, autoreponder messages,
change passwords. You can give your users access to
private control panels for their own accounts, which will
let them make their own password changes, set up their own
out-of-office autoresponders, etc., reducing your
administrative workload significantly.
You can use POP3, IMAP or webmail (each domain gets its own
private webmail portal) to access your mail. Users
who want to acccess their mail from multiple locations
should use IMAP, which is designed to leave the mail on the
server so it can be accessed from any computer. Those
who want to download their mail to one computer and
automatically delete it from the server should use the POP3
protocol. The choice is up to you.
Dedicated mail servers host email for only one customer, so
you always have access to the full resources of the server.
All dedicated servers use redundant hard drives (RAID
arrays) so that failure of a disk won't impact uptime, and
the servers are connected to at least two networks with
automatic failover should any network hardware fail.
Servers receive full backups daily - the backups are stored
in encrypted format for maximum security. The
most recent five days' data is kept online for rapid
retrieval if/when necessary. Weekly tapes are
prepared every Sunday and tapes are stored at a secure
offsite location for three months, then recycled.
Data on the tapes is encrypted, so your information
will remain secure.
All functions on dedicated servers are checked once a
minute, and our Network Operations staff will know
immediately if something isn't right. In addition, a
test server sends a timestamped email message every minute
to an account on each dedicated server that is set up to
send an immediate response. Response times are
graphed so our Operations staff can verify swift
delivery over the full path to the server, through the
server, and back out. Failure of any of these test
messages to generate a response within a certain number of
seconds pages Operations personnel. If your server slows
down for any reason (spam attack, denial of service attack,
etc.) we'll notice before you will.